Say Hello ☀️

We'd love to hear from you — get in touch any time

We're here for you

Have a question about an order, a product, or just want to say hi? Drop us a message and we'll get back to you as soon as we can — usually within 1–2 business days.

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Email
hello@shopzora.com.au
📍
Based in
Australia
Response Time
Within 1–2 business days

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Quick Answers

Common questions we get asked

How long does shipping take?

We aim to dispatch orders within 1–3 business days. Standard Australian shipping typically takes 3–7 business days depending on your location.

Are your products safe for kids?

Absolutely. Every Zora product is formulated with gentle, age-appropriate ingredients. We take safety seriously and all products are tested to Australian standards.

Do you offer gift wrapping?

Yes! Zora products make beautiful gifts. We offer gift wrapping options at checkout — just look for the gift option when you place your order.

Can I return or exchange a product?

We want you to love every Zora product. If something isn't right, please get in touch within 14 days of receiving your order and we'll do our best to help.