We'd love to hear from you — get in touch any time
Have a question about an order, a product, or just want to say hi? Drop us a message and we'll get back to you as soon as we can — usually within 1–2 business days.
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Common questions we get asked
We aim to dispatch orders within 1–3 business days. Standard Australian shipping typically takes 3–7 business days depending on your location.
Absolutely. Every Zora product is formulated with gentle, age-appropriate ingredients. We take safety seriously and all products are tested to Australian standards.
Yes! Zora products make beautiful gifts. We offer gift wrapping options at checkout — just look for the gift option when you place your order.
We want you to love every Zora product. If something isn't right, please get in touch within 14 days of receiving your order and we'll do our best to help.